Avoiding Customization Debt in ERP Projects
Why customization creates technical debt: future upgrade risk, support burden, hidden costs. COTS-first approach and when to make exceptions.
Why customization creates technical debt: future upgrade risk, support burden, hidden costs. COTS-first approach and when to make exceptions.
Assessment framework for recovery feasibility: when to continue vs. when to pivot strategy.
Why change management fails in 50% of ERP projects. Resistance sources, stakeholder management, adoption metrics, incentive alignment.
When cloud ERP wins (lower capex, faster deployment, compliance). When on-premise wins (control, integration, legacy systems). Cost comparison model.
Five-step framework to control scope requests, separate go-live from phase 2, and protect your timeline.
Strategic framework for CFOs to evaluate ERP readiness, cost impact, governance requirements, and vendor fit before selection.
Manufacturing ERP deep dive: production planning, bill of materials, lot tracking, supply variability, quality management, cost accounting.
Master data strategy: customer, vendor, product, GL hierarchies. Data profiling, cleansing, owners, policies, system of record.
Address audit findings: fix configuration, improve processes, design detective controls, build monitoring dashboards, timeline management.
First 90 days after go-live: stabilization, quick wins, process refinement, capability building, and planning phase 2 roadmap.